Please find the hotel policies for Palacio de Doña Leonor below. If you require more information or assistance booking your accommodation at our Antigua luxury hotel contact us today. 

Guarantee Policy: All reservations require credit card guarantee due at time of booking.
 
Cancellation Policy: Reservations must be cancelled 3 days prior to arrival to avoid a penalty of one night’s room and tax.
 
Terms & Conditions
 

• Check In Time 3 p.m.
• Check Out Time 12 p.m.
• Rates are subject to change
• Parking Available
• We consider children until 10 years, over that age have to pay $50.00 like and extra person
• No Pets Allowed.
• Early Checkout - Available
• Late Checkout - Available
• Extra Adult – Available
• Extra Child - Available
• Adult Rollaway - USD 50 Plus 22% of taxes
• Child Rollaway - USD 50 Plus 22% of taxes
• Valet Parking - Available USD 10 Includes all night parking
• Food and Beverage Tax - 10 Percent