Guests Reviews

Equally as important as the story of Hotel Palacio de Doña Leonor is the story our guests have to tell. While many travel publications have named us one of the finest hotels in Antigua Guatemala, we invite you to read what our guests have to say about their experience with us.

And if you have stayed with us in the past, we invite you to share your thoughts.  

  • "“A great place to stay”"

    At the end of a two week trip to visit Mayan sites in Mexico and Guatemala, we traveled to the beautiful colonial city of Antigua and splurged on this old gem well located near the heart of the city. We stepped in through the doors and found ourselves in a beautiful courtyard full of flowers and a great fountain. The reception staff speaks English and is helpful, providing information about the history of the building. We stayed in room VI called Paula on the second floor. The room is large and well appointed but is very dark and poorly lit by electricity. There is a small window high on the wall to the outside and two large windows to the veranda overlooking the courtyard. We had dinner in the courtyard around the garden. When the evening became chilly, we moved into the restaurant where the staff lit a fire for us in the fireplace. My wife ordered soup and they brought me a complimentary cup. I ordered a drink before dinner and they brought me a plate of cheese. It's that kind of place. We would stay here again.

    Stayed December 2013, traveled as a couple. TripAdvisor.

    Marjude, Delavan, Wisconsin

    December 18th, 2013

  • "“Great Stay & Excelent Food”"

    Several time we stayed at Palacio de Doña Leonor and every one of them the staff meet our expectations. The property is beautiful with a very convenient location. The manager took great care that all service was delivered efficiently. And we really enjoyed the dinner as well, delicious food and prompt service. We strongly recommend you to try it.

    TripAdvisor

    DriveAdventure, San Diego, California

    October 13th, 2013

  • "“Loved, loved, loved”"

    We decided to rent a car and drive to Antigua, right from the airport. Although we had a few hotels in mind (we did some research before arriving in Guate), we hadn’t made reservations. By the time we arrived in Antigua, it was getting dark and we wanted to find a hotel ASAP. We were told that this hotel was around the corner (it was one of the ones we researched) so we ventured in. Leyvi was wonderful from the moment we walked in, she is very funny! The other staff was also very friendly and helpful but Leyvi was most definitely the best hotel manager I’ve ever come across. She offered us the Master Suite, at a discounted rate and was very attentive. She also had great suggestions for bars, restaurants, stores, etc… We couldn’t have been happier with the customer service and food from the restaurant. The hotel itself is wonderful, great courtyard, the suite was large, comfortable and out of a storybook…great photo opportunities! Daisy (the hotel dog) was also wonderful. We will definitely stay at Dona Leonor next year when we go back and we’ve been telling everyone about.

    TripAdvisor.

    Claudia E, Arlington, Virginia

    December 25th, 2013

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